Questions to Ask an Exterminator

Hiring a pest control professional shouldn’t be a guessing game. Before you agree to a treatment plan or sign a contract, it’s important to ask the right questions to ensure you are hiring a qualified provider who will safely and effectively resolve your pest issue.

Here are the most important questions to ask a potential pest control provider.

1. “Can you properly identify the pest and its source?”

A professional should never guess. They should conduct a thorough inspection to correctly identify the specific pest species. Different species—for instance, different types of ants or cockroaches—require entirely different treatment strategies.

2. “What treatment method do you recommend, and why?”

Ask the provider to explain their proposed treatment plan. Will they use baits, traps, liquid barriers, or a combination? Do they practice Integrated Pest Management (IPM)? You want a provider who aims to solve the root cause of the infestation, such as sealing entry points, rather than just spraying chemicals repeatedly.

3. “What products will you be using?”

You have a right to know what products are being applied in and around your home. Professional providers should be willing to provide the names of the products and the EPA registration numbers, as well as the Safety Data Sheets (SDS) if requested.

4. “What do I need to do to prepare for the treatment?”

Successful pest control is a partnership between you and the provider. Ask what preparation is required. For issues like bed bugs, you may need to launder all bedding and clear clutter. Failing to prepare properly can void warranties or lead to treatment failure.

5. “Are the treatments safe for my children and pets?”

Always disclose if you have children, pets, or individuals with respiratory issues in the home. The provider should explain any necessary precautions, such as keeping pets out of treated areas until sprays have fully dried, or temporarily vacating the premises.

6. “How many follow-up visits are included?”

Certain pests cannot be eliminated in a single visit. Ask how many follow-up visits are included in the quoted price, and how frequently the technician will return to monitor the situation.

7. “Do you offer a guarantee or warranty?”

Clarify what happens if the pests return after the initial treatment. Will they retreat at no cost? How long is the warranty valid? Make sure all guarantees and their conditions are provided in writing before the work begins.